MAE ATELIER

  • Customer Support

    Inquiries are answered every Monday to Friday 

    • 8:00 AM - 5:00 PM
  • Orders & Shipping

    Delivery & Order Processing is every Tuesday & Thursday

    • 8:00 AM - 2:00 PM 

FAQS

What Payment Methods Do You Accept?

  • Paypal
  • GPay
  • Bank Transfer
  • Debit/Credit 
  • Visa/Mastercard
  • Other secure payment channels (details available at checkout).

How Do I Know If It’s the Right Size for Me?

  • Use a measuring tape and follow our detailed size guide on each product page.
  • Ensure your tape is accurate and not stretchy to avoid wrong sizing.

How Long Does Delivery Take?

🇵🇭 Philippines

(Standard)

Metro Manila: 1-5 business days

Outside Metro Manila: 2-7 business days

(Express)

Same-day delivery within Metro Manila only

International

(Standard)

Delivery times vary depending on the destination country. On average, orders are delivered within 7–20 business days, but in some cases, it may take 14–30 business days.

Once your order is confirmed, we always provide an estimated delivery timeframe either in your order confirmation email or through direct communication.

If you have any questions or need assistance, please don’t hesitate to contact our support team.

Where to reach out?